mj77 Terms & Conditions — Platform Rules and Player Agreement

1. Acceptance of Terms

1.1 These Terms apply to all services provided by mj77 through the website located at mj77.lat and any associated mobile or browser-based platforms operated under the same brand.

1.2 Access to and use of the mj77 platform constitutes full and unconditional acceptance of these Terms. These Terms apply from the moment you first access the platform, regardless of whether you have completed registration.

1.3 mj77 reserves the right to update or amend these Terms at any time. The most current version will always be published at mj77.lat/terms-conditions with the effective date clearly indicated. Continued use of the platform after any amendment constitutes acceptance of the revised Terms.

1.4 In the event of a conflict between these Terms and any specific promotional, game, or product terms published on the platform, the more specific terms shall prevail for that particular product or promotion.

2. Eligibility

2.1 Minimum Age: You must be at least 21 years of age to register an account or use any real-money service on the mj77 platform. This requirement is non-negotiable and applies without exception.

2.2 Jurisdiction: You are solely responsible for ensuring that your use of mj77 is lawful in your jurisdiction. By registering, you represent and warrant that online gaming is not prohibited in the territory from which you access the platform.

2.3 One Account Per Person: Each individual may hold only one active mj77 account. Registration of multiple accounts by the same person — whether using the same or different personal details — is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of all balances.

2.4 Excluded Persons: The following persons are not eligible to hold an mj77 account:

• Individuals under 21 years of age
• Employees, contractors, or agents of mj77 or its affiliated companies
• Immediate family members of mj77 employees
• Any person who has been self-excluded from the mj77 platform during an active exclusion period
• Any person whose account has been permanently closed by mj77 for breach of these Terms

3. Account Registration & KYC Verification

3.1 To open an mj77 account, you must provide accurate, complete, and current personal information including your full name, Pakistani mobile number, and date of birth. You must update this information promptly if any details change.

3.2 Know Your Customer (KYC): mj77 is required to verify the identity and age of all players before real-money play is permitted. Verification is conducted through submission of the following documents:

• A clear photograph of your valid Pakistani CNIC (front and back)
• A recent selfie photograph for identity matching
• Additional documentation may be requested at mj77's discretion to meet anti-money laundering (AML) obligations

3.3 Accounts where KYC has not been completed within 30 days of registration will be restricted from making deposits or withdrawals until verification is finalised.

3.4 mj77 reserves the right to request updated KYC documentation at any time for accounts showing unusual activity or as part of periodic compliance reviews. Failure to provide requested documentation within a reasonable time may result in account suspension.

3.5 mj77 will not open accounts in fictitious names or process transactions where identity documents cannot be verified. Any account found to be operating under false identity will be immediately terminated and all funds may be withheld pending investigation.

4. Account Security

4.1 You are solely responsible for maintaining the confidentiality of your mj77 account credentials, including your registered mobile number and password. mj77 will never ask you for your full password via any communication channel.

4.2 You must notify mj77 immediately if you suspect unauthorised access to your account. mj77 support is available 24/7 via live chat.

4.3 mj77 employs 256-bit SSL encryption, two-factor authentication on new device logins, and real-time fraud monitoring. However, mj77 cannot be held liable for losses arising from your failure to maintain password security on your own device.

4.4 Account sharing is prohibited. Your mj77 account may only be accessed and used by you personally. Any activity on your account — whether authorised by you or not — is your responsibility.

4.5 mj77 reserves the right to implement additional security measures, including temporary account locks, when unusual or potentially fraudulent activity is detected. Players will be notified via their registered mobile number.

5. Deposits & Withdrawals

5.1 Deposits

mj77 accepts deposits in Pakistani Rupees (PKR) via JazzCash, EasyPaisa, HBL Bank, UBL Bank, Meezan Bank, Raast, 1LINK, and approved cash counter locations. The minimum deposit amount is Rs 100. Deposits are credited to your mj77 wallet upon confirmed receipt from your payment provider.

mj77 does not charge any transaction fees on deposits. Any fees applied by your payment provider are the responsibility of the depositing player.

5.2 Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit, where technically possible. mj77 aims to process approved withdrawal requests within one (1) hour for mobile wallet channels (JazzCash, EasyPaisa) and within one (1) business day for bank transfers.

All withdrawals are subject to completion of KYC verification. mj77 reserves the right to request additional documentation before processing any withdrawal request.

5.3 Payment Limits

5.4 AML and Source of Funds

mj77 operates in accordance with applicable anti-money laundering standards. Transactions that appear inconsistent with a player's stated financial profile may trigger enhanced due diligence. Players may be required to provide source-of-funds documentation for large or frequent transactions. mj77 reserves the right to delay or decline any transaction pending completion of AML checks.

6. Bonuses & Promotions

6.1 mj77 offers various bonuses and promotions including welcome match bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions. Each promotion is subject to its own specific terms, which are published at the time of the offer and take precedence over these general bonus terms in cases of conflict.

6.2 Wagering Requirements: Bonuses are subject to wagering requirements unless otherwise stated. The wagering requirement multiplier and eligible games will be specified in the individual promotion terms. Bonus funds and any winnings generated from bonus funds may not be withdrawn until wagering requirements are fully satisfied.

6.3 Eligibility: Bonuses are available to verified account holders only. Certain bonuses may be limited to players from specific regions, payment methods, or account types. mj77 reserves the right to determine eligibility at its sole discretion.

6.4 Abuse: Any player found to be engaging in bonus abuse, including but not limited to: opening multiple accounts to claim the same bonus, using prohibited betting patterns, or exploiting bonus terms contrary to their intent, will have their bonus forfeited and their account suspended. mj77's determination of what constitutes bonus abuse is final.

6.5 mj77 reserves the right to modify, withdraw, or cancel any promotion or bonus at any time without prior notice.

7. Game Rules & Fair Play

7.1 All casino games available on the mj77 platform — including slots, live dealer games, table games, bingo, and instant-win products — operate under the rules of the relevant game provider and are certified for fairness by independent testing laboratories.

7.2 Random Number Generator (RNG) games use certified software that generates outcomes independently and unpredictably. No outcome can be influenced by mj77, the game provider, or any player.

7.3 Live dealer games use real physical equipment (cards, roulette wheels, dice) operated by trained dealers in professional studio environments. Game results are final once declared by the dealer or resolved by the platform.

7.4 In the event of a technical error, software malfunction, or disconnection during a game, mj77 reserves the right to void the affected round and return the wagered amount to the player's wallet. mj77 is not liable for any losses claimed to result from technical failures outside its direct control.

7.5 Players must not use any automated software, bots, scripts, or third-party tools to interact with mj77 games. Use of such tools constitutes grounds for immediate account termination.

8. Sports Betting Rules

8.1 Sports betting at mj77 covers cricket (including PSL, international bilateral series, and ICC tournaments), UFC, and other supported sports. Markets, odds, and available bet types vary by event.

8.2 All bets are accepted in PKR. Minimum bet amounts are specified per market at the time of placement. Bets cannot be amended or cancelled after confirmation unless the specific market rules expressly permit it.

8.3 Settlement: Bets are settled according to the official result declared by the relevant governing body (e.g., PCB for PSL matches). mj77 will settle bets within a reasonable time after the conclusion of the relevant event. In cases where the official result is disputed or delayed, settlement may be postponed pending confirmation.

8.4 Abandoned and Void Events: If a sporting event is abandoned, postponed, or cancelled and does not resume within 24 hours of the originally scheduled start time, all bets on that event will be voided and stakes returned to players' wallets unless specific market rules state otherwise.

8.5 mj77 reserves the right to limit bet sizes, restrict markets, or decline bets at its sole discretion. Unusual or suspicious betting patterns may trigger a review and potential voiding of bets pending investigation.

9. Responsible Gaming

9.1 mj77 is committed to providing a safe and responsible gaming environment. The platform provides the following tools to all verified account holders, accessible from account settings:

• Deposit Limits: Daily, weekly, and monthly deposit caps
• Session Time Reminders: Alerts at 30, 60, and 90-minute intervals
• Cooling-Off Periods: Temporary account restrictions from 24 hours to 30 days
• Self-Exclusion: Account restrictions from 1 month to 12 months, effective immediately upon activation
• Reality Checks: On-screen notifications showing session duration and net gaming result

9.2 Once a self-exclusion period is activated, it cannot be reversed before it expires. Upon expiry, re-activation of account access requires a 24-hour cooling-off period and re-confirmation via registered mobile number.

9.3 Players who believe they may have a problem with gambling are encouraged to use the self-exclusion tools available on the platform and to visit the Responsible Gaming page for further resources and support information.

9.4 mj77 staff are trained to identify signs of problem gambling and may, at their discretion, contact players directly or apply temporary restrictions if account behaviour suggests disordered gambling patterns.

10. Prohibited Conduct

10.1 The following conduct is strictly prohibited on the mj77 platform and will result in account suspension, permanent closure, and potential forfeiture of all balances:

• Opening multiple accounts for any purpose, including bonus farming
• Providing false, misleading, or fraudulent identity documentation
• Using the platform while under 21 years of age
• Using any automated software, bot, or script to interact with mj77 games or the sportsbook
• Colluding with other players in any casino game or sports betting market
• Exploiting software errors, glitches, or pricing errors to generate artificial advantage
• Placing bets for the purpose of money laundering or any other illegal financial activity
• Threatening, harassing, or abusing mj77 staff or other players
• Accessing mj77 from a jurisdiction where online gaming is prohibited
• Attempting to reverse-engineer, copy, or replicate any component of the mj77 platform

10.2 mj77 reserves the right to take legal action against players whose conduct causes material harm to the platform or other users.

11. Intellectual Property

11.1 All content on the mj77 platform — including but not limited to the mj77 brand name and logo, website design, software, game graphics, text, and promotional materials — is the intellectual property of mj77 or its licensed suppliers and is protected by applicable copyright and trademark law.

11.2 Players are granted a limited, non-exclusive, non-transferable licence to access and use the mj77 platform for personal gaming purposes only. No player may reproduce, distribute, publicly display, or create derivative works based on mj77 content without prior written authorisation.

12. Limitation of Liability

12.1 mj77 provides its platform on an "as is" and "as available" basis. While mj77 makes reasonable efforts to maintain continuous platform availability, it does not warrant that the platform will be uninterrupted, error-free, or free from harmful components.

12.2 To the maximum extent permitted by applicable law, mj77 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of gaming funds resulting from events outside its direct control, including but not limited to: internet service failures, third-party payment delays, force majeure events, or actions taken by regulatory authorities.

12.3 mj77's total liability to any player in connection with any single claim shall not exceed the amount of real-money funds held in that player's mj77 wallet at the time the claim arises.

12.4 Nothing in these Terms limits mj77's liability for death or personal injury caused by its own negligence, fraud, or fraudulent misrepresentation.

13. Privacy & Data Protection

13.1 mj77 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and should be read alongside them.

13.2 By registering an account with mj77, you consent to the collection and processing of your personal data as described in the Privacy Policy, including identity verification data, transaction history, and gaming activity records.

13.3 mj77 will not sell your personal data to third parties for marketing purposes. Data may be shared with third-party KYC and AML service providers, payment processors, and regulatory authorities as required by applicable law.

14. Amendments to These Terms

14.1 mj77 reserves the right to amend these Terms at any time. Changes will be published at mj77.lat/terms-conditions with an updated "Last Updated" date. Where changes are material, mj77 will make reasonable efforts to notify registered players via their registered mobile number or on-platform notification.

14.2 Continued use of the mj77 platform following publication of amended Terms constitutes acceptance of the revised Terms. If you do not agree with any amendment, you must close your account and cease using the platform.

15. Governing Law & Dispute Resolution

15.1 These Terms are governed by and shall be construed in accordance with the laws applicable under mj77's international gaming licence, without regard to conflict of law provisions.

15.2 In the event of a dispute between a player and mj77, the player should first contact mj77 customer support to seek an informal resolution. mj77 commits to acknowledging all formal complaints within 48 hours and providing a substantive response within 14 calendar days.

15.3 If a dispute cannot be resolved through direct communication, it may be referred to mj77's licensing authority for adjudication under the applicable regulatory framework. Details of the relevant licensing and regulatory body are available upon request from mj77 support.

16. Contact Information

For questions, concerns, or complaints relating to these Terms & Conditions, please contact mj77 using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via the chat icon on the mj77 platform
• Response Time: Live chat under 5 minutes; email within 24 hours

mj77 support staff are available in both English and Urdu and can assist players across Pakistan including those based in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities.